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SMS messaging is an optional component. Messaging is provided by irwinSolutions Pty Ltd (http://www.irwinsolutions.com/) where credit can be prepaid. Enable integration SMS settings are located in System -> System -> Setting Once and account has been prov...

Download Webex Go to webex.com/downloads for the desktop app or scan the QR code for the mobile app.  Login to Webex Softphone Search and open Webex app on your computer. Enter your Webex User ID (which is typically your phone extension @email doma...

Starting PoliceBook To start Policebook, you have the following options: 1. Use the provided desktop shortcut on your computer to start PoliceBook. 2. Go into the Start Menu and find the PoliceBook program under the "P" section. 3. Search "Policebook" in t...

The User setup does not require Administrative rights to install, but means only the user that installed the program can use it. There is a System setup available, but requires Administrative rights to install. You will be able to find these options on your Po...

Changing password while logged in To change your password while you are logged into the application, please go to the left sidebar and click "Change Password"   You will receive a pop-up window to change your password. Please use a strong password. If you...

Navigation and toolbars Toggle navigation ALT + F1 Toggle toolbars ALT + F2

Navigation (Left-side menu) Keyboard shortcut: ALT+F1 You can show and hide the navigation menu with the keyboard shortcut above or by going to "Options" > "View" > "Hide Toolbars" Toolbar (Top menu) Keyboard shortcut: ALT+F2 You can show and hide the t...

Accessing Acquisitions You can access the Acquisitions page by clicking the Acquisitions button in the top toolbar, or the Acquisitions button in the left-side navigation menu. You can also view Acquisitions and Disposals together with the "Police Book" butto...

VIN number: The car's vehicle identification number, usually around 15-18 characters long, with both letters and numbers. You will be able to find the VIN commonly near the Windshield, on the driver's door or on the engine plate. Engine number: The engine num...

Accessing Disposals You can access the Disposals page by clicking the Disposals button in the top toolbar, or the Disposals button in the left-side navigation menu. You can also view Acquisitions and Disposals together with the "Police Book" button. Creati...

Accessing Test Drives You can access the Test Drives page by clicking the Test Drives button in the top toolbar, or the Test Drives button in the left-side navigation menu. Creating a new Test Drive entry You can create a new Test Drive entry by clicking ...

Accessing Dealer Online You can access Dealer Online by Editing an entry, then clicking the Dealer Online (WA) link. You can enter your dealer online credentials in the Web browser window.   Usage You can use the form pane on the right of the window t...

There is an Audit log to see who edited what at what time. You can access this Audit log from System > Security > Audit Log.  

Starting Service Scheduler To start Service Scheduler, you have the following options: 1. Use the provided desktop shortcut on your computer to start Service Scheduler. 2. Go into the Start Menu and find the Service Scheduler program under the "S" section. ...

Open HeidiSQL Navigate to root catalog eg servsched. Find create_global_user 1 = administrator, 0 = standard user Right click and press Run (or F9) if you had more than one user you can add multiple lines, just ensure each line ends with ';' C...