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User administation - global user

Service Scheduler - Administration

Open HeidiSQL Navigate to root catalog eg servsched. Find create_global_user 1 = admi...

Updated 1 week ago by Tristan Marlow

User administation - account switching

Service Scheduler - Administration

When multiple dealerships are setup in Service Scheduler, users may be granted access to swap bet...

Updated 1 week ago by Tristan Marlow

Loan car diary administration

Service Scheduler - Basics Loan car diary

Creating, editing or deleting a loan car NOTE: Deleting a loan car that has history is not recom...

Updated 1 month ago by Tristan Marlow

Update global settings

Service Scheduler - Administration User administration - Azure

You will need the Azure clientid, applicationid and secret from the Azure Application ...

Updated 1 month ago by Tristan Marlow

Limit access to groups / UPN

Service Scheduler - Administration User administration - Azure

For groups to work the Microsoft Entra application will need Group.Read.All permission ...

Updated 1 month ago by Tristan Marlow

Basics

PoliceBook - Acquisitions

Accessing Acquisitions You can access the Acquisitions page by clicking the Acquisitions button ...

Updated 1 month ago by Daniel Barton

Starting and Logging into Service Scheduler

Service Scheduler - Basics

Starting Service Scheduler To start Service Scheduler, you have the following options: 1. Use t...

Updated 1 month ago by Daniel Barton

Client installation

Service Scheduler - Basics

The User setup does not require Administrative rights to install, but means only the user that ...

Updated 1 month ago by Daniel Barton

Audit Log

PoliceBook - Administration

There is an Audit log to see who edited what at what time. You can access this Audit log from Sys...

Updated 2 months ago by Daniel Barton

Dealer Online integration

PoliceBook - Acquisitions

Accessing Dealer Online You can access Dealer Online by Editing an entry, then clicking the Deal...

Updated 2 months ago by Daniel Barton

Basics

PoliceBook - Test Drives

Accessing Test Drives You can access the Test Drives page by clicking the Test Drives button in ...

Updated 2 months ago by Daniel Barton

Basics

PoliceBook - Disposals

Accessing Disposals You can access the Disposals page by clicking the Disposals button in the to...

Updated 2 months ago by Daniel Barton

Glossary

PoliceBook - Acquisitions

VIN number: The car's vehicle identification number, usually around 15-18 characters long, with b...

Updated 2 months ago by Daniel Barton

Showing or hiding panels

Policebook - Basics

Navigation (Left-side menu) Keyboard shortcut: ALT+F1 You can show and hide the navigation menu...

Updated 2 months ago by Daniel Barton

User interface

Service Scheduler - Basics

Navigation and toolbars Toggle navigation ALT + F1 Toggle toolbars ALT + F2

Updated 2 months ago by Tristan Marlow

Changing Password in PoliceBook

Policebook - Basics

Changing password while logged in To change your password while you are logged into the applicat...

Updated 2 months ago by Daniel Barton

Starting and Logging into Policebook

Policebook - Basics

Starting PoliceBook To start Policebook, you have the following options: 1. Use the provided de...

Updated 2 months ago by Daniel Barton

Policebook - Installation

PoliceBook - Administration

The User setup does not require Administrative rights to install, but means only the user that in...

Updated 2 months ago by Daniel Barton

Webex Softphone

Access4

Download Webex Go to webex.com/downloads for the desktop app or scan the QR code for the mobil...

Updated 3 months ago by Tristan Marlow

SMS Integration

Service Scheduler - Administration

SMS messaging is an optional component. Messaging is provided by irwinSolutions Pty Ltd (http://w...

Updated 4 months ago by Tristan Marlow